BOOKING TERMS AND CONDITIONS

CHALET

The reservation request is considered a binding agreement and our staff will contact you withing 48 working hours.
A deposit equal to 30% of the vacation cost is required to confirm the booking.
The balance has to be made within 30 days from the date of arrival.
The following payment methods are accepted: Bank transfer or credit card (Mastercard/ Visa)

TRAVEL IDEAS

Group departures

The reservation request is considered a binding agreement. Our staff will contact you withing 48 working hours to confirm the possibility to join the group.
The group departure will be confirmed on reaching the specified minimum number. If up to 21 days before the departure the minimun number will not be reached, the options will be as follow:
Should a group departure not reach the minimum number required, the option will be as follows: 
- to use the deposit to book another trip
- to confirm the departure with fewer participant possibly adding a supplement
- to use the deposit to book a Self-guided trip
- to cancel the trip with full refund of the deposit

Private departures

The reservation request is considered a binding agreement. Availability of all services will be checked by our staff, who will provide confirmation by email within 48 working hours. 
If there is no availability on the selected dates, the option will be as follows:
- to use the deposit to book another trip
- to choose alternative dates
- to cancel the trip with full refund of the deposit

PAYMENT CONDITIONS

A deposit equal to 30% of the trip cost is required to confirm the booking.
The balance has to be made within 30 days from the date of arrival.
The following payment methods are accepted: Bank transfer or credit card (Mastercard/ Visa)

CANCELLATION POLICY

In case of cancellation the following terms & conditions will be applied:
- 30% of the total price of the trip for cancellations communicated up to 45 days prior to the trip start date
- 70% of the total price of the trip for cancellations communicated from 44 to 30 days prior to the trip start date
- no refund beyond these terms